At Karenalcott Satchels, your privacy and data security are of utmost importance to us. This Privacy Statement explains how we collect, use, disclose, and protect your information when you visit our website (karenalcott.com), place orders, or interact with our customer service. By using our services, you consent to the practices described herein.
1. Information We Collect We collect different types of information to improve your shopping experience and fulfill our contractual obligations. These include:
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Personal Information: Name, email address, phone number, shipping and billing addresses, payment details.
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Account Information: Login credentials and preferences if you create an account on karenalcott.com.
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Transactional Data: Purchase history, order status, and tracking information.
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Technical Data: IP address, browser type, device information, and cookies.
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Usage Data: Time spent on our site, pages visited, and referring URLs.
2. How We Use Your Information Your information is used to:
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Process and ship orders.
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Communicate with you regarding your purchases, account, and customer service inquiries.
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Improve our website functionality, design, and usability.
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Detect, prevent, and address security threats or fraud.
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Send you promotional materials, newsletters, and product updates (with your consent).
3. Sharing Your Information We do not sell, rent, or trade your personal information. However, we may share your information with:
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Service Providers: Payment processors, shipping companies, IT service providers, and marketing platforms who perform services on our behalf.
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Legal Obligations: Authorities when required to comply with applicable laws or lawful requests.
4. Data Retention We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law.
5. Cookies and Tracking Technologies We use cookies to:
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Enhance user experience.
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Keep you logged in.
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Analyze site traffic and behavior.
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Tailor marketing campaigns. You can adjust your cookie preferences through your browser settings.
6. Your Privacy Rights Depending on your location, you may have the right to:
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Access, update, or delete your personal data.
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Withdraw consent to data processing.
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Object to or restrict certain data uses. To exercise any of these rights, contact us at [email protected].
7. Data Security We use industry-standard encryption, secure servers, and access control mechanisms to protect your information. However, no method of transmission over the internet is 100% secure.
8. Third-Party Links Our website may contain links to external sites not operated by Karenalcott Satchels. We are not responsible for the privacy practices of those websites.
9. Children’s Privacy Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children.
10. International Users If you are accessing our site from outside the United States, be aware that your information may be transferred to and stored in the U.S.
11. Changes to This Policy We may update this Privacy Statement from time to time. Any changes will be posted on this page with the updated effective date.